About Us

2010

Serving Rwanda since — more
than 16 years of operations

3

Showrooms in Kigali — KIC,
Remera and Kicukiro

20+

International brands, from LG
and Haier to Philips and KENT

6

Specialised divisions — from
distribution to after-sales service

100+

HVAC sites delivered across
the East African region

1,000 m²

Warehouse with ready stock
for fast, reliable delivery

WHO WE ARE

Hotpoint is my ‘Homepoint’

If you're looking for the extracted text from this image, here is the full transcription:We bring world-class household solutions closer to Rwandan homes — with the expertise to help you choose well and the service to keep everything running.

Hotpoint Appliances (Rwanda) Ltd. was incorporated in 2008 and commenced operations in 2010. What began as a single appliance business has grown into a group of six specialised divisions — distribution, retail, B2B, e-commerce, engineering and an authorised service centre — serving households, businesses and public institutions across the country.

In 2024 we introduced Homepoint, our customer-facing brand, bringing our showrooms and our online store together under one name. Today Homepoint offers more than 20 international brands, including LG — our distribution partner since 2011 — and Haier, the world's number-one major appliance brand by volume.

Our team knows the products in depth. Whether you visit a showroom or shop on homepoint.rw, you get honest advice, genuine products with full warranty, and a partner who stays with you long after the sale.

Would you like this copy summarized, converted into structured bullet points, or adapted for a specific section of your site or deck?

“We live to help you live better.”

Better appliances make better homes — and better lives. That belief guides every product we choose and every customer we serve.

Our customers

Families who take pride in their home andvalue quality, health and comfort — plus the hotels, hospitals, offices and institutions that rely on us for dependable supply and climate solutions.

What we stand for

Genuine, always

Original products with full manufacturer warranty, sourced through authorised channels.

Customer first

Personalised guidance from a skilled team that helps you find what truly fits your home.

Doneproperly

Free delivery and professional installation within Kigali.*

With you after the sale

Authorised service centre, trained technicians and genuine spare parts.

FORWARD MOMENTUM STEPS

Four forward-moving steps advancing a business process step by step

Explore

Visit our showroom or browse online.

Choose

Expert advice on the right model for you.

Deliver & Install

Free delivery and fitting by our team.

Support

Warranty, servicing and genuine parts.

2008

Hotpoint Appliances (Rwanda) Ltd. incorporated

2010

Operations commence

2011

LG distribution begins; 600 m² warehouse opened at Utexrwa

2012

LG Service Center opened at Utexrwa

2013

RDB Business Excellence Award; 2nd runner-up, Top 100 Companies

2014

LG Brand Shop opened at Sopetrad; Business Excellence Award

2015

2nd showroom opens in Remera; Black+Decker distribution; PSF Best Exhibitor Award

2017

3rd showroom at KH and 4th showroom at KIC (former UTC) opened

2018

Isoko showroom opened; REMA Best Exhibitor Award

2019

Warehouse and showroom relocated to the Kicukiro Service Centre

2021

Kenwood, De’Longhi and Braun distribution

2022

EAC Authorised Economic Operator; flagship showroom opened at KIC

2024

Birth of the Homepoint brand; Carrier AC distribution

2025

Our biggest multi-brand electronics showroom opened in Kicukiro; Haier, Philips, Symphony and Brabantia distribution

2026

New brand partners KENT, Hawkins and Futura; new homepoint.rw online store

Our company

Homepoint

Appliances (Rwanda) Ltd.

Since 2004

Distribution Dealers & resellers

Retail · Homepoint 3 Kigali showrooms

B2B Corporates & institutions

E-commerce homepoint.rw

Engineering HVAC design & install

Service Center Authorised after-sales

01

Distribution

Enhancing homes, enriching lives.

Authorised distribution of global brands to dealers and resellers across Rwanda, backed by a dedicated team.

02

Retail · Homepoint

Where your home comes together.

Three Kigali showrooms — KIC, Remera and Kicukiro — where you can see, compare and get expert advice in person.

03

B2B

Partnering for success.

A trusted supplier to corporates, institutions and commercial enterprises with a dedicated support team.

04

E-commerce

Purchasing simplified.

Shop our full range at your fingertips, with detailed descriptions, clear pricing and delivery to your door.

05

Engineering

Smart, clean, reliable.

Design, supply, installation and maintenance of air-conditioning and ventilation systems.

06

Service Center

Building trust.

Authorised service centre with trained technicians, genuine parts and both in-centre and home repairs.

The text presented in image_7cc213.png is as follows:At Homepoint Rwanda, the retail division of Hotpoint Rwanda, we make quality home appliances more accessible to households across Rwanda. We combine trusted brands, industry expertise, and a customer-first approach to make choosing the right appliance simple and stress-free.

From helping you find the right product to providing expert guidance and dependable support, our team is here to make every step of your experience seamless. We believe great service goes beyond the sale — it's about building lasting trust with every customer.

Trusted products. Expert guidance. Better living.